航向安心 全面啟動
2019 公主會員
2020 Selina KV
FLY CRUISE

隱私權政策
PRIVACY POLICY

英商康年華旅行社股份有限公司(公主遊輪的運營方,以下簡稱「康年華」或者「我們」)向您提供遊輪產品和服務(統稱為「產品」)及與產品相關的眾多網上和線下服務(統稱為「服務」)。當您與我們和/或我們的關聯公司就產品和服務取得聯繫時,都可能會被要求提供您的個人資訊。我們非常重視您的個人資訊保護與個人隱私,也理解您可能關心您的個人資訊是如何被使用和共用的,因此我們制訂了本隱私政策,闡述了我們如何收集、使用、披露、共用以及儲存您的個人資訊。

Carnival plc (the operator of all Princess Cruise lines, hereinafter "Carnival" or "we", "our" or "us") offers you cruise products (collectively, the "Products") and various services in connection with Products, both online and offline (collectively, the "Services"). You may be asked to provide your personal information while communicating with us and/or with one of our affiliated companies. We highly value the protection of your personal information and personal privacy, and we also understand you may be concerned with how your personal information is used or shared. As such, this Privacy Policy is prepared to inform you on how we collect, use, disclose, share or store your personal information.

請您仔細閱讀本隱私政策並理解如下內容:

Please read this Privacy Policy carefully to understand:

  • 個人資訊範圍 Scope of Personal Information
  • 個人資訊的收集途徑 Means of Personal Information Collection
  • 拒絕提供個人資訊的效果 Consequences of Not Providing Personal Information
  • 我們如何使用您的個人資訊 How We Use Your Personal Information
  • 向協力廠商披露和共用您的個人資訊 Disclosure and Sharing of Your Personal Information to Third Parties
  • 個人資訊的處理及儲存 Processing and Storage of Personal Information
  • 個人資訊的完整性及更新 Integrity and Update of Personal Information
  • 選擇 Choices
  • 不保證 Not Guarantee
  • 更新 Updates
  • 聯繫我們 Contact U

通過使用我們的產品和/或服務,您同意:您已滿十八周歲且已完全理解並接受本隱私政策的全部條款和內容。如果您不同意本隱私政策,您可以不使用我們的產品和/或服務。

By using our Products and/or Services, you are agreeing that you are at least eighteen (18) years of age and that you have fully understood and accepted all the terms and content of this Privacy Policy. If you do not agree with this Privacy Policy, you may not use our Products and/or Services.

本隱私權保護政策只適用於 公主遊輪
本隱私權保護政策,適用於在參與公主遊輪註冊電子報及相關行銷業務分析時,所涉及的個人資料蒐集、運用與保護。單純瀏覽等行為,公主遊輪並不會蒐集任何有關個人的身份資料。本政策不適用於非公主遊輪所有或控制的公司,也不適用於非公主遊輪僱用或管理之人員。
個人資料的蒐集、處理、利用
(一)個人資料之取得
瀏覽公主遊輪網站並不必輸入個人資料,公主遊輪僅於電子報註冊時取得個人資料。
電子報註冊:當使用者註冊獲取公主遊輪電子報時,公主遊輪會請使用者提供包括姓名、性別、居住地、電話、Email 及感興趣的目的地等個人資訊。
(二)個人資料之運用
當使用者在公主遊輪進行註冊電子報後,其資料僅供公主遊輪依服務設計或行銷業務參考/分析使用。未經使用者主動註冊所產生的資料,公主遊輪僅對使用者行為進行總和行為之分析,不會對個別使用者進行分析。
(三)與第三者共用個人資料
公主遊輪不會任意出售、交換、或出租任何使用者個人資料給其他第三者。
(四)傳送公主遊輪電子報等電子郵件
公主遊輪將在取得您的同意後,傳送電子報(公主快訊),並包含一部份商業訊息。公主遊輪除了在該郵件上註明是由公主遊輪發送,也會在該郵件上提供您能隨時停止接收這些資料或電子郵件的方法。
資料安全
基於偵辦網路犯罪或公共安全需要,公主遊輪將視司法機關合法程序,以及考量保護本網站使用者個人資 料隱私權,做必要配合。不過,公主遊輪絕對不會任意將個人資料出售、出租、或交換給其他團體或個人。
為了便利使用者,公主遊輪會使用 cookie 技術,以便提供更適合使用者個人需要的服務;cookie 是網站伺服器用來和使用者瀏覽器進行溝通的一種技術,它可能在使用者的電腦中儲存某些資訊,但是使用者可以經由瀏覽器的設定,取消、或限制此項功能。
隱私權保護政策修訂
隨著市場環境的改變本公司將會不時修訂網站政策。會員如果對於公主遊輪網站隱私權聲明、或與個人資料有關之相關事項有任何疑問,可以利用電子郵件和公主遊輪客服中心聯絡。
● 個人資訊範圍 Scope of Personal Information
如前述所定義,本隱私政策所稱「個人資訊」,是指我們從個人收集的可用於識別特定個人身份的資訊,其中又可分為能夠單獨使用的個人資訊(如姓名、身份證資訊)和不能單獨使用而必須與其他資訊結合使用的個人資訊(如位置資訊、消費偏好)。我們所收集的個人資訊可能同時包括這兩類資訊。通過繼續瀏覽我們的網站或使用我們的產品和/或服務,您同意我們向您同時收集上述兩類資訊
"Personal Information", as defined in the paragraph below, under this Privacy Policy refers to information we collect from individuals that can be used either independently (for example, such as name or personal identification number data) or jointly with other information (for example, such as position or consumer preference) to identify a particular individual. It is possible that the information we collect include both types of the aforementioned information. By using our website, Products and/or Services, you agree to our collection of both types of the aforementioned information.
我們可能向您收集的「個人資訊」包括但不限於您的姓名、郵寄地址、性別、出生日期、電子郵寄地址、電話號碼、特殊紀念日、度假偏好、身份證/護照資訊、信用卡資訊(持卡人姓名、卡號、信用卡到期日)以及緊急連絡人資訊(未一同出行的緊急連絡人姓名、地址、電話號碼)(「個人基本資訊」)。此外,您可能亦會向我們提供一些額外資訊(「額外資訊」),如與您飲食偏好、宗教信仰有關的資訊,健康需求、健康保險資訊、醫療狀況、性取向等。
Personal Information we may collect from you include but are not limited to your name, address, gender, birth date and email address, your telephone number, special occasion dates, vacation preferences, and personal identification card/passport and credit card information (cardholder name, card number and expiration date) as well as emergency contact information (the name, address and telephone number of someone not traveling with you who we can contact in case of an emergency). ("Profile Information") In addition you may provide us with certain additional information (“Additional Information”) relating to your dietary or religious preferences, health requirements, health insurance information, medical conditions, gender or sexual preference.
● 個人資訊的收集途徑 Means of Personal Information Collection
我們會通過多種方式收集並存儲您的個人資訊:
We may collect and store your Personal Information in a variety of ways, including, but not limited to, the following:
  • i) 當您訪問或者參與我們的官網或者其他網上服務時您自願向我們提供的資訊;
    When you voluntarily provide to us when visiting our official website or participating in our online services;
  • ii) 當您為了獲得我們的線下服務而進行註冊時;
    When you sign up or register for one of our offline services;
  • iii) 當您關注我們的社交媒體(如公主遊輪臺灣官網、臉書或Line觀方帳號)時;
    When you subscribe to us on social media platforms (such as Princess Cruises Taiwan official website, Facebook or Line official account);
  • iv) 當您通過公眾可接觸的方式發佈個人資訊時;
    When you make Personal Information available through publicly accessible means;
  • v) 當您在遊輪上購買或體驗某些活動或娛樂服務專案時;
    When you purchase or participate in certain services or activities available onboard our cruise;
  • vi) 當您向我們呼叫中心的代表提供資訊時;
    When you provide your information to one of our call center representatives;
  • vii) 從我們的商業合作夥伴和/或服務提供者(關聯公司和非關聯公司)處收集;
    When you use the services or purchase the products provided by our affiliated companies or business partners; or
  • viii) 我們還可能從其他途徑收集到關於您的資訊並加入我們的客戶資料庫。
    Other methods from which we may collect and add your Personal Information to our customer database.
 
● 拒絕提供個人資訊的效果 Consequences of Not Providing Personal Information
您可以不提供您的個人資訊,如果您選擇不提供您的個人資訊,我們將可能無法為您提供我們的產品或服務,也可能無法回應您在使用我們的產品或服務時所遇到的問題。對於您可能因此遭受的損失,我們將不承擔責任。
You may elect to not provide your Personal Information. If you choose not to provide your Personal Information, we may not be able to provide our Products or Services to you and we may not be able to respond to your questions. For any loss you may suffer arising thereof, we shall bear no liability.
● 我們如何使用您的個人資訊 How We Use Your Personal Information
我們會將收集到的個人資訊用於以下目的(以下簡稱「個人資訊收集目的」):
We may use the Personal Information we collected for the following purposes (the "Personal Information Collection Purposes"):
  • i) 管理我們的產品和服務,向您提供我們的產品及服務,並就我們產品與服務的履行情況與您進行及時溝通;
    To administer and offer you our Products and Services, and to promptly communicate with you regarding the performance of our Products and Services;
  • ii) 將我們向您提供的產品及服務進行個性化定制;
    To provide to you personally customized Products and Services;
  • iii) 支援我們服務的履行與運作,回應您的諮詢及請求,處理您的交易;
    To support the technical performance and functioning of our Services, and respond to your inquiries and requests and to process your transactions;
  • iv) 向您及您遊輪旅遊安排中涉及的其他方履行契約義務;
    To perform contractual liabilities to you and other parties involved in your cruise tour arrangement;
  • v) 向您提供售後服務及支援,接收您的回饋;
    To provide to you aftersales services and support and to receive your feedbacks;
  • vi) 將我們的最新產品、服務、衍生產品及服務、活動預告、抽獎、競賽或促銷推廣活動等及時告知您;
    To promptly notify you of our newest Products, Services, event preview or other promotional activities;
  • vii) 資料分析和研究等內部目的(但這些統計資訊不包含您的任何個人身份識別資訊);
    For internal purposes such as data analysis and research (these data shall not include any of your personally identifiable information);
  • viii) 發送產品/服務變更或取消的重要通知。由於這些資訊對您的行程安排至關重要,我們強烈建議您不要拒絕接收此類資訊;
    To issue important notifications in relation to the change or cancellation of Products and Services. As the information can be critical to your travel schedule, we strongly recommend you not to reject the acceptance of such information.
  • ix) 以及您同意的其他方式。
    And in any other manner in which you consent.

 
為實現上述目的,我們可能需要將您的個人資訊向我們的「關聯公司」(包括但不限於美國康年華集團及英國康年華郵輪有限公司,荷美郵輪公司,公主遊輪公司及璽寶郵輪公司;澳洲P&O Cruises郵輪公司,冠達郵輪公司;阿依達郵輪公司;歌詩達郵輪公司及上述公司的附屬公司)及商業合作夥伴進行跨境輸出、輸入、分享及使用。資料接受方所在的國家、地區包括但不限於英國、美國、德國、義大利、澳大利亞、日本、韓國、新加坡、臺灣。
In order to fulfill the above purposes, we may cross-border transmit, share and use your Personal Information with our “Affiliated Companies” (which include, but are not limited to, Carnival Corp & plc Carnival Cruise Line, Holland America Line, Princess Cruises and Seabourn; P&O Cruises, Cunard; AIDA Cruises; Costa Cruises and each of their subsidiaries) and business partners. The countries or regions where the receivers are located include, but are not limited to, the United Kingdom, the United States of America, Germany, Italy, Australia, Japan, South Korea, Singapore and Taiwan.
● 向協力廠商披露和共用您的個人資訊 Disclosure and Sharing of Your Personal Information to Third Parties
我們尊重您的個人隱私並遵守相關的法律和法規,並且不會將您的個人資訊出售給他人。我們僅會為達到個人資訊收集目的,與遵守本隱私政策或至少提供與本隱私政策同樣保護性慣例的以下協力廠商分享您的個人資訊。除非另有聲明,這些協力廠商並不代表康年華收集、使用或轉移個人資訊等。因此,康年華並不對這些協力廠商收集、使用或轉移個人資訊等行為負責。
We respect your personal privacy and we comply with the relevant laws and regulations. We will not sell your Personal Information to others. We will only share your Personal Information with the below third parties that comply with this Privacy Policy or that which at least have in place the same protection standard as this Privacy Policy, to fulfill the Personal Information Collection Purposes. Unless otherwise stated, these third parties do not represent us in the context of collecting, processing or transferring Personal Information, and Carnival is therefore not responsible for the collecting, processing or transferring Personal Information by these third parties.
  • 1) 我們的關聯公司 Our Affiliated Companies;
  • 2) 商業合作夥伴(協力廠商代理,供應商) Business Partners (third-party agents, and vendors) ;
  • 3) 業務轉讓時的業務受讓方Assignee of business during business transfer;

 
我們有義務遵守所有適用法律管轄區域內的法律及合規事宜,包括但不限於年度報告、年度審計或為遵守公司法、郵輪行業的法律法規的其他事宜。僅為遵守該等法律及合規義務之目的,我們無需就向以下協力廠商分享您的個人資訊而獲得您的同意。
We are obliged to comply with legal and regulatory compliance matters in all applicable jurisdictions, including, but not limited to, annual filings, auditing or other matters for compliance with applicable company law, cruise legislation and regulations. Your consent is not needed with regards to share your Personal Information to the following parties solely for purposes of complying with above legal and compliance obligations.
  • 1) 調查或審計人員Investigator or Auditor;
  • 2) 應法律和法規、法律程式、法院命令、訴訟和/或公共機構和政府部門的要求的情況下的其他有關方 Other parties where it is required to disclose Personal Information to such parties pursuant to laws, regulations, legal procedures, court orders, litigation and/or request by public institutions or government departments.

 
● 個人資訊的處理及儲存 Processing and Storage of Personal Information
我們不會在違背您的個人資訊收集目的的情況下,或超出本隱私政策的範圍處理或篡改您的個人資訊。
We will not process or alter your Personal Information in contravention of the Personal Information Collection Purposes or outside the scope of this Privacy Policy.
在我們存儲您的個人資訊時,我們設置了合理且通常適用的安全保護措施來保護您的個人資訊免受未經授權的訪問、洩露和丟失。我們將採取合理的措施驗證訪問資料者的身份、許可權及必要性。基於法律法規的規定、我們的業務需要或者出於更加安全、便利地存儲您的個人資訊之目的等,我們可能會轉移存儲位址或者改變存儲方式,並不做另行通知,除非法律法規另有要求。
When we store your Personal Information, we implement reasonable and customary security measures to ensure that your Personal Information is safe from unauthorized access, disclosure or loss. We shall adopt reasonable measures to verify the identity and authority of the data visitor and the necessity of such visit. Based on the stipulations of relevant laws and regulations, for the consideration of our business demand, for the purpose of storing your Personal Information in a safer and more convenient manner, or for other reasons, we may change the storage address or the storage method without further notification, unless otherwise required by the laws and regulations.
我們將保留您的個人資訊至履行個人資訊收集目的所需的期限,同時將遵守適用法律規定的資料保留期限。如您有正當需要可要求我們刪除或修改您的個人資訊。如對您個人資訊的刪除或修改可能會影響到法律議程的啟動、調查、行使和辯護,我們將採取合理的儲存和遮罩措施,並在完成該等法律議程後修改或刪除您的個人資訊。
Your Personal Information will be stored by us for as long as necessary in order to fulfill the Personal Information Collection Purposes and within the data retention period prescribed by the applicable regulations. Personal Information will be deleted or rectified when you have justification to request the rectification or deletion of your Personal Information. Where the rectification or deletion of your Personal Information may affect the establishment, investigation, exercise or defense of legal claims, we will apply appropriate storage and shielding measures, and we will rectify or delete your Personal Information after the conclusion of such legal claims.
● 個人資訊的完整性及更新 Integrity and Update of Personal Information
您個人資訊的準確性、完整性很重要,你可以與我們聯繫,幫助我們確保你的個人資訊準確、完整並及時更新。
The accuracy and completeness of your Personal Information is very important. You can help ensure that your contact information and preferences are accurate, complete, and up to date by visiting www.princesscruises.com.tw and contact us.
● 選擇 Choices
我們可能會通過電子郵件、電話、手機/文本消息(包括 SMS 和 MMS)或信函等方式向您發送推廣類資訊,包括但不限於:告知我們的產品或服務的最新資訊、邀請您參加我們的市場活動、或者發出關於產品或服務的公告。
We may send you marketing information through E-mail, telephone, SMS or MMS, letter or any other means, including, but not limited to, notifying you of latest information of our Products and Services, inviting you to attend our marketing activities, or issuing notice of our Products or Services.
如果您選擇不要從我們處收取推廣類資訊,您可以根據我們提供的退訂方式進行退訂操作。敬請注意,可能需要幾天時間處理您的此等退訂要求,您可能在該期間仍然收到推廣或行銷資訊。
If you wish to opt out of receiving marketing information from us,you may choose opt-out in accordance with our “opting-out approach”. Please note that it may take a few days to process your opt-out request and you may continue to receive promotional or marketing messages during this time.
● 不保證 No Guarantee
我們的網站可能提供我們認為有用的協力廠商資源連結。該些連結會將您導入協力廠商運營的網站,該類網站將適用其各自不同的隱私政策。我們建議您仔細閱讀該等隱私政策,我們不對該等隱私政策負責,亦不對您通過該等協力廠商取得的資訊負責。
Our websites may provide links to third party resources that we believe may be useful. These links will lead you to websites operated by third parties that operate under different privacy policies. We encourage you to review those privacy policies carefully, as we have no control over information you may submit to those third parties, and we will not be liable for such third parties’ privacy policies nor for the information submitted through such third parties.
雖然我們將盡力為您的個人身份資訊提供完善的保密措施,但我們無法保證資料資訊通過網路傳送時的絕對安全,因此我們強烈建議您選擇安全的網路環境進行相關資料資訊的傳送。由於資料的技術特性,即使我們盡最大努力,您的個人資訊在處理過程中仍可能會面臨風險,包括但不限於意外或非法銷毀或意外丟失、更改、未經授權的披露或訪問。為了降低風險,我們將採取適當的技術和安全措施,例如限制對個人資訊的訪問和處理,使其僅向「需要知道」和「需要使用」的人員開放,建立安全性高的密碼和防火牆,安裝防病毒保護軟體,對資料進行加密等。同時,您需自行承擔在此過程中的風險,我們無法對您傳送給我們的或者來自我們線上產品和服務的所有資訊的安全進行保證或承諾。
We strive to provide complete security measures to protect your Personal Information. Unfortunately, we cannot guarantee that data transmitted over the Internet will always be secure. Accordingly, we strongly suggest that you transmit relevant information in a safe internet environment. Due to the technical nature of data, despite our best efforts, your Personal Information may be subject to risks, including but not limited to, accidental or unlawful destruction or accidental loss, alteration, unauthorized disclosure or access, presented by the processing. To mitigate the risks, we will take appropriate technical and security measures such as restricting the access to, and processing of Personal Information to individuals on a “need-to-know” and “need-to-use” basis, establishing strong password, putting up a strong firewall, installing antivirus protection, encrypting data, etc. We do not warrant the security of any information you transmit to us or from our online Products and Services and you do so at your own risk.
● 更新 Updates
我們有權隨時對隱私政策加以修訂及更新。如果我們對隱私政策作出重大變更,我們將於我們的網站 www.princesscruises.com.tw 即時發佈最新的版本。除另有聲明外,最新有效的隱私政策適用於我們關於您和您的所有個人資訊。
We shall have the right to amend and update this Privacy Policy at any time. If we have made a material change to the Privacy Policy, we shall promptly publish the most updated version on our website www.princesscruises.com.tw. Unless otherwise stated, the most updated Privacy Policy shall be applicable to you and all your Personal Information.
● 聯繫我們 Contact Us
您提供的個人資訊將由英商康年華旅行社股份有限公司及其關聯子公司管理,公司聯繫地址為 臺灣臺北市中山區南京東路三段77號9樓。如果您有任何諮詢或疑問,請通過以下方式與我們聯繫:(+886) 2-2183-3000。我們將於收到您的詢問/要求後儘快給予答覆。
Your Personal Information will be managed by Carnival plc and its affiliated companies located at 9F., No.77, Sec. 3, Nanjing E. Rd., Zhongshan Dist., Taipei City 104, Taiwan (R.O.C.). If you have any questions or require consultation, please contact us at the following: (+886) 2-2183-3000. We shall provide you with a response as soon as possible after we have received your inquiry or request.
** 理解與接受 Acknowledgement **
請您仔細閱讀本隱私政策。如您閱讀完畢且希望繼續提供您的個人資訊,請勾選以下同意方框以示您理解與接受本隱私政策。
Please read this Privacy Policy carefully. If you have finished reading and would like to proceed and provide your Personal Information, please tick the agree box to indicate your agreement to the Privacy Policy.
我已閱讀且接受本「隱私政策」,並同意接收英商康年華旅行社股份有限公司及其關聯公司的推廣類資訊。
I have read this Privacy Policy and acknowledge all the clauses. I agree to receive marketing information from Carnival plc and its Affiliated Companies.
 
 
 


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